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Can't load file by dragging it onto the Cura window #10907

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matosantos opened this issue Nov 23, 2021 · 11 comments
Closed
2 tasks

Can't load file by dragging it onto the Cura window #10907

matosantos opened this issue Nov 23, 2021 · 11 comments
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Type: Bug The code does not produce the intended behavior.

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@matosantos
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Application Version

4.12.1

Platform

Windows 10

Printer

Anet ET4

Reproduction steps

Arrastrar STL al área de impresión

Actual results

No se puede importar archivos arrastrándolos.
Se a probado a ejecutar Cura como administrador sin ningún resultado exitoso.

Expected results

Al arrastrar un archivo stl al área de impresión de Cura, este debería ser cargado por Cura.

Checklist of files to include

  • Log file
  • Project file

Additional information & file uploads

No se si es necesario incluir algún archivo aquí puesto que lo que sucede es algo creo que general y que a todo el mundo le pasará con esta nueva versión.

@matosantos matosantos added the Type: Bug The code does not produce the intended behavior. label Nov 23, 2021
@fvrmr
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fvrmr commented Nov 23, 2021

Hi @matosantos thank you for your report.
According to Google translate you can't import stl files.
Do you have Chitubox installed if so see: #9668

And please for next time fill in the template in English, my Spanish is not that good.

@fvrmr fvrmr added the Status: Needs Info Needs more information before action can be taken. label Nov 23, 2021
@matosantos
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Hola @matosantos, gracias por tu informe. Según el traductor de Google, no puede importar archivos stl. ¿Tiene Chitubox instalado? Si es así, consulte: # 9668

Y por favor, para la próxima vez llene la plantilla en inglés, mi español no es tan bueno.

I do not have Chitubox installed, I have done a clean installation of Cura removing previous versions in case this solves the problem and the problem is still not solved.

@no-response no-response bot removed the Status: Needs Info Needs more information before action can be taken. label Nov 23, 2021
@fvrmr
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fvrmr commented Nov 23, 2021

Could you then share your log file? You can find your log file here: C:\Users\<your username>\AppData\Roaming\cura\<Cura version>\cura.log

@fvrmr fvrmr added the Status: Needs Info Needs more information before action can be taken. label Nov 23, 2021
@matosantos
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cura.log

@no-response no-response bot removed the Status: Needs Info Needs more information before action can be taken. label Nov 23, 2021
@matosantos
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¿Podrías entonces compartir tu archivo de registro? Puede encontrar su archivo de registro aquí:C:\Users\<your username>\AppData\Roaming\cura\<Cura version>\cura.log
2021-11-23 13-32-23

@Ghostkeeper Ghostkeeper changed the title No funciona la carga de archivos STL arrastrándolos a Cura Can't load file by dragging it onto the Cura window Dec 2, 2021
@Ghostkeeper
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I see in the log that other methods of importing files seem to work correctly. At least, I see an STL file suplemento para lineal Y Part1.stl being loaded and moved around on the build plate. There are no entries about loading an STL file by dragging it onto the window.

I'm really not sure what to do here. We can't reproduce this ourselves. The code that handles the dragging is foolishly in QML where we don't get as nice logs or crash reports. One thing that could maybe be done to get more information is to run Cura through a command line: Win+R, type cmd, and in the command line run "C:\Program Files\Ultimaker Cura 4.12\Cura.exe". We're looking for lines starting with qml: in the resulting terminal output then, when the drag-and-drop is done in the Cura window.

Other than that, maybe other people can reproduce this too and we'll be able to see the commonalities between you two to debug what could be causing this problem.

@matosantos
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Veo en el registro que otros métodos de importación de archivos parecen funcionar correctamente. Al menos, veo un archivo STL que suplemento para lineal Y Part1.stlse carga y se mueve en la placa de construcción. No hay entradas sobre cómo cargar un archivo STL arrastrándolo a la ventana.

Realmente no estoy seguro de qué hacer aquí. No podemos reproducir esto nosotros mismos. El código que maneja el arrastre está tontamente en QML donde no obtenemos registros tan buenos o informes de fallas. Una cosa que quizás se podría hacer para obtener más información es ejecutar Cura a través de una línea de comando: Win + R, escriba cmd y en la línea de comando ejecutar "C:\Program Files\Ultimaker Cura 4.12\Cura.exe". Estamos buscando líneas que comiencen con qml:en la salida del terminal resultante, cuando el arrastrar y soltar se haga en la ventana de Cura.

Aparte de eso, tal vez otras personas puedan reproducir esto también y podremos ver los puntos en común entre ustedes dos para depurar lo que podría estar causando este problema.

To avoid the problem I have directly returned to the previous version of Cura, with the previous version I have no problem loading files by dragging them.

@mmcp42
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mmcp42 commented Apr 22, 2022

Cura 4.12.1 used to allow drag xx.stl and drop into window
steps to reproduce:

  1. open cura 5
  2. open folder with .stl files
  3. drag xxx.stl into cura window (note "no entry" mouse cursor)
  4. release mouse
  5. nothing happens

double-click xxx.stl works as expected (opens cura and opens xxx.stl)

file::open xxx.stl works as expected also

just drag & drop no longer allowed

@GregValiant GregValiant added Status: Needs Info Needs more information before action can be taken. Status: Stale ⌛ This issue is over a year old. It might be obsolete or just needs a fresh set of eyes labels Nov 16, 2024
@GregValiant
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Is this still a problem in current versions of Cura (5.8.0 and up)? Can this be closed?

@mmcp42
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mmcp42 commented Nov 16, 2024 via email

@GregValiant
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Done.

@GregValiant GregValiant removed Status: Stale ⌛ This issue is over a year old. It might be obsolete or just needs a fresh set of eyes Status: Needs Info Needs more information before action can be taken. labels Nov 16, 2024
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