I can't scroll in, Add printer, Add a non-networked printer with the mouse wheel

[Kitcarhans]

Application Version

4.9 - 4.10 - 4.11

Platform

Mac 10.15.7

Printer

All

Reproduction steps

On my Imac, 3.5GHz Quad-Core Intel Core i7, I can't scroll in, Add printer, Add a non-networked printer with the mouse wheel

Actual results

Expected results

Checklist of files to include

• Log file
• Project file

Additional information & file uploads

[fvrmr]

Hi @Kitcarhans does this also happen with the touchpad or only with external mouse?

[Kitcarhans]

When using a mouse. I don't know about a touchpad. Met vriendelijke groet, Hans de Bruijn 06028107780 Verzonden vanaf mijn iMac.

…

Op 9 sep. 2021, om 13:39 heeft Fenne ***@***.***> het volgende geschreven: Hi @Kitcarhans <https://github.com/Kitcarhans> does this also happen with the touchpad or only with external mouse? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#10419 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AIWRCI2UFNOH5SCY2GBNYVLUBCMGZANCNFSM5DWOWL5Q>. Triage notifications on the go with GitHub Mobile for iOS <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> or Android <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>.

[fvrmr]

Can you share your log file? You can find your log file here: $HOME/Library/Application Support/cura/<Cura version>/cura.log

[Kitcarhans]

Hi all, I use Cura for my Tenlog Hands 2 as cutting software. I made a Tenlog profile in Cura 4.9.1 and the print result is fantastic. Today I updated Cura 4.9.1 to 4.11.0. I used the same profiles as in the previous Cura. The print result is very bad. Offsets on all axes. I went back to Cura 4.9.1. Met vriendelijke groet, Hans de Bruijn 06028107780 Verzonden vanaf mijn iMac.

…

Op 9 sep. 2021, om 13:39 heeft Fenne ***@***.***> het volgende geschreven: Hi @Kitcarhans <https://github.com/Kitcarhans> does this also happen with the touchpad or only with external mouse? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#10419 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AIWRCI2UFNOH5SCY2GBNYVLUBCMGZANCNFSM5DWOWL5Q>. Triage notifications on the go with GitHub Mobile for iOS <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> or Android <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>.

[Kitcarhans]

Here the log file Met vriendelijke groet, Hans de Bruijn 06028107780 Verzonden vanaf mijn iMac.

…

Op 9 sep. 2021, om 17:05 heeft Fenne ***@***.***> het volgende geschreven: Can you share your log file? You can find your log file here: $HOME/Library/Application Support/cura/<Cura version>/cura.log — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#10419 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AIWRCIZ7MCEBA3HKXAZWKV3UBDELRANCNFSM5DWOWL5Q>. Triage notifications on the go with GitHub Mobile for iOS <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> or Android <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>.

[fvrmr]

I can't see your log file, since you've replied via e-mail. Please post the logs in a comment here on Github.

[Kitcarhans]

cura.log

[fvrmr]

What kind of mouse are you using? The Apple Magic Mouse? And did this happen in previous versions as well?

[Kitcarhans]

I'm using the MX Master 3 mouse from Logitech and it happens from 4.8 for the Mac. I haven't used versions before that on a Mac.

[Kitcarhans]

I use a Logitech mouse MX Master 3. From 4.8 Met vriendelijke groet, Hans de Bruijn 06028107780 Verzonden vanaf mijn iMac.

…

Op 10 sep. 2021, om 14:43 heeft Fenne ***@***.***> het volgende geschreven: What kind of mouse are you using? The Apple Magic Mouse? And did this happen in previous versions as well? — You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHub <#10419 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AIWRCI4VQOL7C7HDA3CF62LUBH4QFANCNFSM5DWOWL5Q>. Triage notifications on the go with GitHub Mobile for iOS <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> or Android <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>.

[Ghostkeeper]

One possible cause might be that there are actually two overlapping scroll areas there, as can be seen by the little one behind the main scroll bar:

However as far as I know, this only started with the Qt upgrade, which would be in 4.9. Since the problem apparently also happens in 4.8, maybe that's not what is causing this.

We also have a long-standing issue where it's just hard to scroll. Not impossible, but the scrolling is very slow because somehow it takes the height of the hidden printers into account as well. But that's not what Hans is reporting (although we may be misinterpreting this).

The log file is silent about this. There are no QML errors in the dialogue in question. So at least Qt must be happy with it. There may be something else in the QML that we designed wrongly of course.

I'll ask the team what they think.

[Ghostkeeper]

We've tried to reproduce this, on two Macs, one of which happened to have the exact same mouse model. In both cases it was scrolling very slowly, but it was still scrolling. So far we haven't been able to reproduce it then. We'll have to wait and see if anyone else can also reproduce this issue, to see if there's a pattern to who has the issue and who doesn't.

[GregValiant]

Is this still an issue in current versions of Cura (5.8.0 and up)? Can this be closed?

[github-actions]

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.