Rooms not showing in Mobile App

[p1t4bot]

Description:

Rocket.Chat rooms are not shown on the Android-app Rocket.Chat.

Expected behavior:

• Rooms are shown upon opening the app and connecting to the server.
• The ability to find and chat with users within the app.

Actual behavior:

• Rooms are not shown, I am able to create them and they really are being created, just not shown.
• I can search for Users & they are found, but I cannot chat or read the chats.

Server Setup Information:

• Version of Rocket.Chat Server: 1.0.3
• Operating System: Linux Ubuntu 19.04
• Deployment Method: snap
• Number of Running Instances: 1
• NodeJS Version: v8.11.4
• MongoDB Version: v4.0.10

Additional context

• The error only occurs on the Android (Android 9) version of the app (v3.4.2)
• Testet on iOS without any problems

Relevant logs:

Logs look okay to me, so I really don't know why it won't work.

I20190619-11:05:53.969(2) server.js:199 API ➔ debug Success { statusCode: 200, body: { success: true } }
I20190619-11:05:53.970(2) Exception in defer callback: TypeError: Cannot read property 'ls' of undefined at Meteor.defer (server/methods/readMessages.js:25:81) at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1304:12) at packages/meteor.js:620:25 at runWithEnvironment (packages/meteor.js:1356:24)
I20190619-11:06:14.685(2) server.js:199 Meteor ➔ method UserPresence:away -> userId: jWMFtznkq9rz3raiJ , arguments: [ null ]
I20190619-11:06:27.210(2) server.js:199 API ➔ debug GET: /api/v1/info
I20190619-11:06:27.211(2) server.js:199 API ➔ debug Success { statusCode: 200, body: { info: { version: '1.0.3' }, success: true } }
I20190619-11:06:41.130(2) server.js:199 API ➔ debug GET: /api/v1/permissions
I20190619-11:06:41.133(2) server.js:199 API ➔ debug GET: /api/v1/settings.public?count=0&fields=%7B%22type%22%3A%201%7D&query=%7B%22_id%22%3A%20%7B%22%24in%22%3A%20%5B%22uniqueID%22%2C%22LDAP_Enable%22%2C%22CAS_enabled%22%2C%22CAS_login_url%22%2C%22Accounts_RegistrationForm%22%2C%22Accounts_ShowFormLogin%22%2C%22Accounts_PasswordReset%22%2C%22Accounts_CustomFields%22%2C%22Accounts_OAuth_Google%22%2C%22Accounts_OAuth_Facebook%22%2C%22Accounts_OAuth_Github%22%2C%22Accounts_OAuth_Linkedin%22%2C%22Accounts_OAuth_Meteor%22%2C%22Accounts_OAuth_Twitter%22%2C%22Accounts_OAuth_Gitlab%22%2C%22API_Gitlab_URL%22%2C%22Accounts_OAuth_Wordpress%22%2C%22API_Wordpress_URL%22%2C%22Jitsi_Enabled%22%2C%22Jisti_Enable_Channels%22%2C%22Jitsi_SSL%22%2C%22Jitsi_Domain%22%2C%22Jitsi_URL_Room_Prefix%22%2C%22Site_Url%22%2C%22Site_Name%22%2C%22Assets_favicon_512%22%2C%22Assets_favicon_192%22%2C%22UI_Use_Real_Name%22%2C%22UI_Allow_room_names_with_special_chars%22%2C%22Favorite_Rooms%22%2C%22FileUpload_Storage_Type%22%2C%22FileUpload_MaxFileSize%22%2C%22FileUpload_MediaTypeWhiteList%22%2C%22Message_HideType_uj%22%2C%22Message_HideType_ul%22%2C%22Message_HideType_au%22%2C%22Message_HideType_mute_unmute%22%2C%22Message_HideType_ru%22%2C%22Message_AllowDeleting%22%2C%22Message_AllowEditing%22%2C%22Message_AllowPinning%22%2C%22Message_AllowStarring%22%2C%22Message_ShowDeletedStatus%22%2C%22Message_ShowEditedStatus%22%2C%22Assets_tile_310_wide%22%2C%22Store_Last_Message%22%2C%22Message_Read_Receipt_Enabled%22%2C%22Message_Read_Receipt_Store_Users%22%5D%7D%7D
I20190619-11:06:41.145(2) server.js:199 API ➔ debug Success { statusCode: 200, body: [ { _id: 'manage-cloud', roles: [Array], _updatedAt: 2019-06-19T07:43:13.491Z }, { _id: 'access-permissions', roles: [Array], _updatedAt: 2019-06-04T09:08:35.515Z }, { _id: 'add-oauth-service', roles: [Array], _updatedAt: 2019-06-04T09:08:35.517Z }, { _id: 'add-user-to-joined-room', roles: [Array], _updatedAt: 2019-06-04T09:08:35.520Z }, { _id: 'add-user-to-any-c-room', roles: [Array], _updatedAt: 2019-06-06T10:01:30.329Z }, { _id: 'add-user-to-any-p-room', roles: [], _updatedAt: 2019-06-04T09:08:35.534Z }, { _id: 'api-bypass-rate-limit', roles: [Array], _updatedAt: 2019-06-04T09:08:35.539Z }, { _id: 'archive-room', roles: [Array], _updatedAt: 2019-06-06T10:07:33.689Z }, { _id: 'assign-admin-role', roles: [Array], _updatedAt: 2019-06-04T09:08:35.549Z }, { _id: 'assign-roles', roles: [Array], _updatedAt: 2019-06-06T10:07:37.123Z }, { _id: 'ban-user', roles: [Array], _updatedAt: 2019-06-06T10:01:52.080Z }, { _id: 'bulk-create-c', roles: [Array], _updatedAt: 2019-06-06T10:07:40.397Z }, { _id: 'bulk-register-user', roles: [Array], _updatedAt: 2019-06-04T09:08:35.557Z }, { _id: 'create-c', roles: [Array], _updatedAt: 2019-06-06T10:02:25.284Z }, { _id: 'create-d', roles: [Array], _updatedAt: 2019-06-06T10:07:48.836Z }, { _id: 'create-p', roles: [Array], _updatedAt: 2019-06-06T10:07:49.425Z }, { _id: 'create-personal-access-tokens', roles: [Array], _updatedAt: 2019-06-04T09:08:35.567Z }, { _id: 'create-user', roles: [Array], _updatedAt: 2019-06-06T10:02:34.728Z }, { _id: 'clean-channel-history', roles: [], _updatedAt: 2019-06-12T08:53:42.055Z }, { _id: 'delete-c', roles: [Array], _updatedAt: 2019-06-04T09:08:35.574Z }, { _id: 'delete-d', roles: [], _updatedAt: 2019-06-12T08:53:52.072Z }, { _id: 'delete-message', roles: [], _updatedAt: 2019-06-12T08:53:56.256Z }, { _id: 'delete-p', roles: [Array], _updatedAt: 2019-06-04T09:08:35.581Z }, { _id: 'delete-user', roles: [Array], _updatedAt: 2019-06-06T10:02:49.497Z }, { _id: 'edit-message', roles: [Array], _updatedAt: 2019-06-04T13:26:34.281Z }, { _id: 'edit-other-user-active-status', roles: [Array], _updatedAt: 2019-06-04T09:08:35.588Z }, { _id: 'edit-other-user-info', roles: [Array], _updatedAt: 2019-06-06T10:08:06.016Z }, { _id: 'edit-other-user-password', roles: [Array], _updatedAt: 2019-06-04T09:08:35.592Z }, { _id: 'edit-other-user-avatar', roles: [Array], _updatedAt: 2019-06-04T09:08:35.594Z }, { _id: 'edit-privileged-setting', roles: [Array], _updatedAt: 2019-06-04T09:08:35.596Z }, { _id: 'edit-room', roles: [Array], _updatedAt: 2019-06-06T10:03:13.643Z }, { _id: 'edit-room-retention-policy', roles: [Array], _updatedAt: 2019-06-04T09:08:35.601Z }, { _id: 'force-delete-message', roles: [Array], _updatedAt: 2019-06-04T09:08:35.603Z }, { _id: 'join-without-join-code', roles: [Array], _updatedAt: 2019-06-04T09:08:35.605Z }, { _id: 'leave-c', roles: [Array], _updatedAt: 2019-06-06T10:08:11.005Z }, { _id: 'leave-p', roles: [Array], _updatedAt: 2019-06-06T10:08:12.218Z }, { _id: 'manage-assets', roles: [Array], _updatedAt: 2019-06-04T09:08:35.611Z }, { _id: 'manage-emoji', roles: [Array], _updatedAt: 2019-06-06T10:03:32.689Z }, { _id: 'manage-integrations', roles: [Array], _updatedAt: 2019-06-04T09:08:35.615Z }, { _id: 'manage-own-integrations', roles: [Array], _updatedAt: 2019-06-04T09:08:35.618Z }, { _id: 'manage-oauth-apps', roles: [Array], _updatedAt: 2019-06-04T09:08:35.620Z }, { _id: 'mention-all', roles: [Array], _updatedAt: 2019-06-06T10:03:40.551Z }, { _id: 'mention-here', roles: [Array], _updatedAt: 2019-06-06T10:08:20.866Z }, { _id: 'mute-user', roles: [Array], _updatedAt: 2019-06-06T10:03:43.846Z }, { _id: 'remove-user', roles: [Array], _updatedAt: 2019-06-06T10:04:06.315Z }, { _id: 'reset-other-user-e2e-key', roles: [Array], _updatedAt: 2019-06-06T10:08:28.117Z }, { _id: 'run-import', roles: [Array], _updatedAt: 2019-06-04T09:08:35.633Z }, { _id: 'run-migration', roles: [Array], _updatedAt: 2019-06-04T09:08:35.635Z }, { _id: 'set-moderator', roles: [Array], _updatedAt: 2019-06-06T10:08:32.818Z }, { _id: 'set-owner', roles: [Array], _updatedAt: 2019-06-06T10:08:33.460Z }, { _id: 'send-many-messages', roles: [Array], _updatedAt: 2019-06-04T13:54:37.574Z }, { _id: 'set-leader', roles: [Array], _updatedAt: 2019-06-04T09:08:35.643Z }, { _id: 'unarchive-room', roles: [Array], _updatedAt: 2019-06-06T10:08:37.206Z }, { _id: 'view-c-room', roles: [Array], _updatedAt: 2019-06-04T09:08:35.648Z }, { _id: 'user-generate-access-token', roles: [Array], _updatedAt: 2019-06-04T09:08:35.650Z }, { _id: 'view-d-room', roles: [Array], _updatedAt: 2019-06-06T10:08:41.329Z }, { _id: 'view-full-other-user-info', roles: [Array], _updatedAt: 2019-06-06T10:08:42.301Z }, { _id: 'view-history', roles: [Array], _updatedAt: 2019-06-06T10:08:42.918Z }, { _id: 'view-joined-room', roles: [Array], _updatedAt: 2019-06-06T10:08:45.178Z }, { _id: 'view-join-code', roles: [Array], _updatedAt: 2019-06-06T10:08:43.777Z }, { _id: 'view-logs', roles: [Array], _updatedAt: 2019-06-06T10:08:49.549Z }, { _id: 'view-other-user-channels', roles: [Array], _updatedAt: 2019-06-06T10:08:50.176Z }, { _id: 'view-p-room', roles: [Array], _updatedAt: 2019-06-04T09:08:35.675Z }, { _id: 'view-privileged-setting', roles: [Array], _updatedAt: 2019-06-04T09:08:35.678Z }, { _id: 'view-room-administration', roles: [Array], _updatedAt: 2019-06-06T10:07:23.314Z }, { _id: 'view-statistics', roles: [Array], _updatedAt: 2019-06-06T10:07:24.872Z }, { _id: 'view-user-administration', roles: [Array], _updatedAt: 2019-06-06T10:08:55.172Z }, { _id: 'preview-c-room', roles: [Array], _updatedAt: 2019-06-04T09:08:35.687Z }, { _id: 'view-outside-room', roles: [Array], _updatedAt: 2019-06-06T10:08:51.389Z }, { _id: 'view-broadcast-member-list', roles: [Array], _updatedAt: 2019-06-06T10:08:39.544Z }, { _id: 'call-management', roles: [Array], _updatedAt: 2019-06-06T10:07:42.864Z }, { _id: 'manage-apps', roles: [Array], _updatedAt: 2019-06-19T07:43:21.296Z }, { _id: 'auto-translate', roles: [Array], _updatedAt: 2019-06-04T09:08:35.860Z }, { _id: 'post-readonly', roles: [Array], _updatedAt: 2019-06-19T07:43:21.454Z }, { _id: 'set-readonly', roles: [Array], _updatedAt: 2019-06-19T07:43:21.457Z }, { _id: 'set-react-when-readonly', roles: [Array], _updatedAt: 2019-06-19T07:43:21.459Z }, { _id: 'mail-messages', roles: [Array], _updatedAt: 2019-06-19T07:43:21.462Z }, { _id: 'manage-sounds', roles: [Array], _updatedAt: 2019-06-19T07:43:21.516Z }, { _id: 'pin-message', roles: [Array], _updatedAt: 2019-06-19T07:43:21.684Z }, { _id: 'snippet-message', roles: [Array], _updatedAt: 2019-06-19T07:43:21.690Z }, { _id: 'start-discussion', roles: [Array], _updatedAt: 2019-06-04T09:08:37.146Z }, { _id: 'start-discussion-other-user', roles: [Array], _updatedAt: 2019-06-04T09:08:37.148Z }, { _id: 'access-mailer', roles: [Array], _updatedAt: 2019-06-19T07:43:22.671Z }, { _id: 'view-l-room', roles: [Array], _updatedAt: 2019-06-19T07:43:22.675Z }, { _id: 'view-livechat-manager', roles: [Array], _updatedAt: 2019-06-19T07:43:22.677Z }, { _id: 'view-livechat-rooms', roles: [Array], _updatedAt: 2019-06-19T07:43:22.680Z }, { _id: 'close-livechat-room', roles: [Array], _updatedAt: 2019-06-19T07:43:22.682Z }, { _id: 'close-others-livechat-room', roles: [Array], _updatedAt: 2019-06-19T07:43:22.684Z }, { _id: 'save-others-livechat-room-info', roles: [Array], _updatedAt: 2019-06-19T07:43:22.687Z }, { _id: 'remove-closed-livechat-rooms', roles: [Array], _updatedAt: 2019-06-19T07:43:22.689Z }, { _id: 'view-livechat-analytics', roles: [Array], _updatedAt: 2019-06-19T07:43:22.692Z }, success: true ] }
I20190619-11:06:41.147(2) server.js:199 API ➔ debug Success { statusCode: 200, body: { settings: [ [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object], [Object] ], count: 47, offset: 0, total: 47, success: true } }
I20190619-11:06:41.152(2) server.js:199 API ➔ debug POST: /api/v1/push.token
I20190619-11:06:41.161(2) server.js:199 API ➔ debug Success { statusCode: 200, body: { result: { _id: 'PRsmg97BJc9ZqwuRW', token: [Object], appName: 'Main', userId: 'jWMFtznkq9rz3raiJ', enabled: true, createdAt: 2019-06-19T08:18:04.891Z, updatedAt: 2019-06-19T08:56:37.051Z }, success: true } }
I20190619-11:06:47.022(2) server.js:199 API ➔ debug GET: /api/v1/info
I20190619-11:06:47.023(2) server.js:199 API ➔ debug Success { statusCode: 200, body: { info: { version: '1.0.3' }, success: true } }

[reetp]

This should be closed and followed up here:
https://github.com/RocketChat/Rocket.Chat.Android

Possible duplicate of RocketChat/Rocket.Chat.Android#2360

[reetp]

This may be related too:

RocketChat/Rocket.Chat.Android#2375

[p1t4bot]

I don't think that those are related because of the error they get, that I don't get.

This should be closed and followed up here:
https://github.com/RocketChat/Rocket.Chat.Android

Possible duplicate of RocketChat/Rocket.Chat.Android#2360

Will post it there