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PLUS configuration for Clarius does not connect after Clarius app update #1220

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achiravu-ARE opened this issue Jan 23, 2025 · 4 comments

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@achiravu-ARE
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I have been using the PLUS server to view images from a Clarius ultrasound probe on a Windows computer. This has worked relatively smoothly until yesterday, when I had updated the Clarius app and the probe firmware to version 12.0. Now, the PLUS server no longer connects, and OpenIGTLinkIF shows a "WAIT" status instead of being "ON". However, the Clarius app still says "Additional scanner connection made" I've attached the text of the configuration file from the most recent PLUS server update and relevant screenshots from the Clarius app, PLUS, and 3D Slicer.

How can I get the PLUS server to connect as it did before?

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@achiravu-ARE
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after a couple seconds (or minutes) of the PLUS server trying to connect, I get a "Connection failed" message, though the screen on the Clarius app said the connection was successful

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@ungi
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ungi commented Jan 23, 2025

PLUS is built for a specific Clarius software version, and usually won't work when you update Clarius. To make things more complicated, I think there is no way to revert the update on Clarius, unfortunately. If you can build PLUS yourself, you can specify the Clarius version, otherwise you may need to wait for a PLUS update.

@Sunderlandkyl
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It looks like the latest app/probe update 12.0 was released on January 17th.
We haven't updated the Clarius version in Plus yet. I will let you know once it has been updated.

@achiravu-ARE
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Thanks!

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