Having Headaches sending and receiving emails. #214
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Hello @aaronouthier Please clarify at what stage you are getting the error? Emails are not sent/downloaded to the onlyoffice mail server? is there a problem with third party email services such as gmail? Also indicate what version you have and what host OS? Have you looked at the error logs? |
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The issue is two-fold: 1: When sending to a gmail account, for example, I get a bounce message saying OnlyOffice couldn't connect to gmail's mail server. It shouldn't be trying to connect directly. Mail should be relayed via my set smarthost. A sample of the bounce message when attempting to send to an icloud email address: Action: failed 2: Incoming mail seems to be subject to spam filtering, which is flagging everything coming in as Spam, except it own bounce messages/delivery reports. By the time OnlyOffice receives any email, it has already been filtered for both spam and viruses. I don't want any additional filtering to be done. Host is Ubuntu 22.04 running Docker. I am managing the stack via Docker-compose.yml . Entire docker-communityserver repo was cloned with git prior to first use. Community server version 12.6.0.1900 |
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Logs, as per docker compose logs onlyoffice-mail-server:
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Do you connect your domain on the mail server tab and create a mailbox on this domain? and are you trying to send and receive mail through it? Right? What if you just connect your gmail account in the mail module? Also check the errors in the mail-aggregator.errors.log and mail-imapsync.errors.log logs. |
Correct.
I'm not sure how to use a non-domain account with OnlyOffice. Didn't know I even could. As for those log files, I didn't see any such logs, neither on the docker host, nor in the docker environment. I looked in both the current folder, and /var/log/ in both cases. Only file which contained both 'mail' and 'log' was called 'mailog', locatex in /var/ log inside the Docker container. It contains too much sensitive data to post publicly. |
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Yes, you can connect any mail account in mail module->account management. But it only downloads email without imap sync. You can find the logs in |
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Ok. I'd rather not mess with "t it only downloads email without imap sync". There IS, however, a mail-aggregator.log file. It is 10.5 MB in size though. I also have a mail-log file from the onlyoffice-mail-server container. I need to load each onto my laptop and attempt to redact my email address from each, as it appears hundreds of times. |
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What about mail-imapsync.errors.log? You can post most recurring errors here without providing your email address. |
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piping the previously named files through "grep -i error" yields no output. |
Hello!
First off, despite setting the smart host info in the mail server settings, My OnlyOffice self-hosted install insists on trying to connect direct to the recipient email server directly. I am using my ISP's Internet connection, and am not allowed to relay mail from there. I am specifically paying a company to allow mail relaying through them, but I can't get OnlyOffice to actually use it.
Secondly, I use a separate mail proxy to filter junk mail and malware on both incoming and outgoing messages. Filter sits between my Internet Connection and OnlyOffice-CS box. All incoming mail is being sent to junk folder.
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