Public Policy page down?

[AoifeFitz]

Hello all,

I am trying to take a look at the public policies available, and am getting the following message when I try to access it through the GUI (the link at [https://mediaarea.net/MediaConchOnline/policyEditor] is also not loading for me).

I just wanted to check is this to be expected at the moment?

I have attached a screenshot, and am using version 18.03.02.

[JeromeMartinez]

The hosting server datacentre has a "small" fire issue, and we are preparing a new machine (nothing lost, but need some time for installing everything and retrieving from backups).
(the main mediaarea.net services are with redundant servers but not this service)

[digitensions]

I'd like to add to this Issue, as I've tried to upload a new public policy through the web UI, and MediaConch GUI but have receiving error messages repeatedly. This was the start of March. I've been logging in as username BFI-DDP.

Happy to run some more tests if you need more details.

[AoifeFitz]

Thanks Jerome for confirming, hope it isn't too much work for you all!

[JeromeMartinez]

@digitensions it is not the same issue, yours was an issue with a new version of a web library which was blocking (for security reasons... too much security here) the upload, @GuillaumeRoques fixed it and just after that the server was transformed in smoke, so your issue is fixed and all should be OK when the new server is installed.

Note: the good thing here is that this service availability issue shows us that the public policies are used :-p.

[digitensions]

Thank you Jérôme, that's fabulous! Much appreciated. We're really excited to offer a public policy, it's such a great service thank you!

[GuillaumeRoques]

The new server with MediaConchOnline and the public policies is up, everything should work as expected!
Sorry for the delay.