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Releases: LiveHelperChat/livehelperchat

4.02v

11 May 12:04
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  1. Visitors can download now chat as txt file. Can be turned off in the chat configuration.
  2. Bot quick reply buttons now have option to set custom css class and icon content. Usefull while developing custom theme and using custom font.
  3. Survey widget state will have an operator profile shown.
  4. Various small changes for the widget modal windows. Paddings, button styles.
  5. Mobile app was not transferring chat to another operator.
  6. More CSS classes for widget elements to override them with custom CSS.

execute doc/update_db/update_274.sql for update

4.01v

10 May 11:35
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  1. Option to skip event listener.
  2. Custom event for Rest API call for external logging.

execute doc/update_db/update_273.sql for update

4.00v

04 May 11:00
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  1. Option to cache Rest API request. Usefull if Rest API behaves just as intent, sentiment analysis because responses are always the same.

3.99v

29 Apr 10:01
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  1. Message aggregation for sentiment analysis per message implementation.
  2. Small security fix
  3. Possibility in statistic group by operator

3.97v

11 Apr 13:04
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  1. Search by phone.
  2. Security fixes. Update highly recommended.
  3. Improvements to dashboard request frequency.
  4. Edge case widget hide/show scenario fixes. Was not possible to close proactive invitation if status widget was acting as close button.
  5. Operator will be in text grey (online operators widget) if he can't write to any department assigned.
  6. Visitor hold option. You can pause auto responder for the visitor not replying if you know that visitor will take time looking for an info.
  7. Delete action should wait until request is done.
  8. Mobile app supports live online/offline status monitoring.
  9. Dashboard left column will be always visible in any other page of LHC. Possible to hide/show it.
  10. Admin chat interface will render presented buttons for the visitors.
  11. Audit log list will have a quick view option as modal window.
  12. Audit log will store all messages as JSON if not a string passed.
  13. Online operator counter in the online operators widget. Will show exact number of operator whois online and has write permission.
  14. More complex secrethash value generation during install. I would suggest for existing installation just write it quite long complex string with various special characters.

execute doc/update_db/update_269.sql for update

3.96v

01 Apr 11:53
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  1. Proactive chat invitation now supports multiple departments assignment
  2. Proactive invitations now can filter directly online_attr_system key and values

execute doc/update_db/update_268.sql for update

3.95v

21 Mar 13:04
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  1. Proactive chat invitation dynamic conditions.
  2. Messages auto scroll to reply position fixes.
  3. force_logout attributes support for Rest API.
  4. Highlight currently opened chat.
  5. Permission to allow/deny operator visitor IP

execute doc/update_db/update_267.sql for update

3.94v

18 Mar 05:40
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  1. Block by online user. Basically it means a cookie based block. Online visitor tracking has to be enabled.
  2. Widget will automatically adjust width, height on desktop devices.
  3. Proactive invitation now can be expireable.
  4. Online visitors widget will show read only departments groups.
  5. If chat has remarks from previous chats tab will be highlighted.
  6. Referer was passed incorrectly in so circumstances.
  7. Security fixes
  8. Added icons from the bot now is transaction wrapped.
  9. In some cases Live Helper Chat did not returned correct data for mobile app.
  10. Canned messages statistic tab will have more export capabilities.
  11. If operator takes over a chat, we should terminate any previous information collection workflow.
  12. Some refactoring to remove php-session dependency for anonymous visitors.
  13. Proactive chat filter in chat list.
  14. Commands should not be executed in whisper mode.
  15. Subject add/remove events.

execute doc/update_db/update_266.sql for update

3.93v

28 Feb 09:55
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  1. Missing indexes fixes in some tables.
  2. Whisper mode for the operator. We will go automatically to whisper mode if operator is not a chat owner.
  3. Status widget icon fix in chrome #1733
  4. JS API improvements for CloudTalk extension
  5. Operator concurrent chats support while viewing specific chat. You can see how many other chats operator were having.
  6. PHP-Resque in some situations were missing chat object.
  7. And many other small changes

execute doc/update_db/update_265.sql for update

3.92v

25 Jan 06:15
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  1. In progress trigger option. This is usefull in case previous process has not finished yet. Mostly use case with custom extensions.
  2. Users sometimes were logged out just after login if they were using auto logout after some interval.
  3. I have started a progress to remove old legacy widget code from the app.
  4. On password remind function show identical message in all cases to avoid scanning for existing customers.
  5. Further PHP 8.1 fixes.
  6. In statistic section now you can differentiate proactive chats was it manual invitation or automatic.
  7. In case PHP-Resque was used and incoming webhook events were not send to Rest API
  8. Get rid of document.write for a new widget to avoid warning.
  9. jfif support as image format.

execute doc/update_db/update_264.sql for update