diff --git a/lhc_web/design/defaulttheme/tpl/lhchat/cannedmsg/confirm_global.tpl.php b/lhc_web/design/defaulttheme/tpl/lhchat/cannedmsg/confirm_global.tpl.php
index 8e8aaa10ca..6c00453b2b 100644
--- a/lhc_web/design/defaulttheme/tpl/lhchat/cannedmsg/confirm_global.tpl.php
+++ b/lhc_web/design/defaulttheme/tpl/lhchat/cannedmsg/confirm_global.tpl.php
@@ -1,6 +1,6 @@
 <script>
 function confirmSave(){
-    if (parseInt($('#id_DepartmentID').val()) > 0 || confirm("<?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/cannedmsg','This change will be applied to all departments that use this canned message');?>")){
+    if (parseInt($('input[name=DepartmentID\\[\\]]:checked').length) > 0 || confirm("<?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/cannedmsg','This change will be applied to all departments that use this canned message');?>")){
         return true;
     } else {
         return false;
diff --git a/lhc_web/design/defaulttheme/tpl/lhchat/cannedmsg/department.tpl.php b/lhc_web/design/defaulttheme/tpl/lhchat/cannedmsg/department.tpl.php
index 9644d3bed2..0d1215d315 100644
--- a/lhc_web/design/defaulttheme/tpl/lhchat/cannedmsg/department.tpl.php
+++ b/lhc_web/design/defaulttheme/tpl/lhchat/cannedmsg/department.tpl.php
@@ -1,18 +1,24 @@
 <div class="form-group">
 <label><?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/cannedmsg','Department');?></label>		
-<?php 
+
+    <div class="row" style="max-height: 500px; overflow: auto">
+
+<?php
 $params = array (
-		'input_name'     => 'DepartmentID',			
+		'input_name'     => 'DepartmentID[]',
 		'display_name'   => 'name',
         'css_class'      => 'form-control',
-		'selected_id'    => $canned_message->department_id,
+		'multiple'       => true,
+		'wrap_prepend'   => '<div class="col-4">',
+		'wrap_append'    => '</div>',
+		'selected_id'    => $canned_message->department_ids_front,
 		'list_function'  => 'erLhcoreClassModelDepartament::getList',
-		'list_function_params'  => array_merge(array('limit' => '1000000'),$limitDepartments)
+		'list_function_params'  => array_merge(array('sort' => 'sort_priority ASC, id ASC', 'limit' => '1000000'), $limitDepartments)
 );
 
 if (empty($limitDepartments) || (isset($showAnyDepartment) && $showAnyDepartment == true)) {
-	$params['optional_field'] = erTranslationClassLhTranslation::getInstance()->getTranslation('department/edit','Any');
+    $params['optional_field'] = erTranslationClassLhTranslation::getInstance()->getTranslation('department/edit','Any');
 }
 
-echo erLhcoreClassRenderHelper::renderCombobox( $params ); ?>
-</div>
\ No newline at end of file
+echo erLhcoreClassRenderHelper::renderCheckbox( $params ); ?>
+    </div></div>
\ No newline at end of file
diff --git a/lhc_web/doc/CHANGELOG.txt b/lhc_web/doc/CHANGELOG.txt
index d6e3fd7d0b..509d1f60a0 100644
--- a/lhc_web/doc/CHANGELOG.txt
+++ b/lhc_web/doc/CHANGELOG.txt
@@ -1,3 +1,16 @@
+3.74v
+
+1. Now you can send invitation message to mass users at once.
+2. You can filter online visitors who are connected to website only. Using nodejshelper extension this gives live view who is connected.
+3. Canned messages now can be assigned to more than one department.
+4. Private messages between operators will have a sound now.
+5. Canned messages import/export will support tags now.
+6. Users import will have more fields to prefill now.
+7. Department list will be sorted by same order as in the widget filters.
+
+execute doc/update_db/update_246.sql for update
+
+
 3.73v
 
 1. Option to pass trigger_id as argument. Usefull in case you want to make some test on production.
@@ -6,7 +19,7 @@
 4. UL,OL styling options. See bbcode documentation for a syntax.
 5. Option to change font size from the widget. Can be activated in widget themes.
 
-execute doc/update_db/update_244.sql for update
+execute doc/update_db/update_245.sql for update
 
 3.72v
 
diff --git a/lhc_web/doc/update_db/structure.json b/lhc_web/doc/update_db/structure.json
index 24c80437bd..540d60ad31 100644
--- a/lhc_web/doc/update_db/structure.json
+++ b/lhc_web/doc/update_db/structure.json
@@ -5426,6 +5426,16 @@
         "extra": "auto_increment"
       }
     ],
+    "lh_canned_msg_dep": [
+      {
+        "field": "id",
+        "type": "bigint(20)",
+        "null": "NO",
+        "key": "PRI",
+        "default": null,
+        "extra": "auto_increment"
+      }
+    ],
     "lh_departament_limit_group_member": [
       {
         "field": "id",
@@ -7482,7 +7492,7 @@
       },
       {
         "field": "username",
-        "type": "varchar(40)",
+        "type": "varchar(80)",
         "null": "NO",
         "key": "",
         "default": null,
@@ -7617,7 +7627,7 @@
       },
       {
         "field": "departments_ids",
-        "type": "varchar(100)",
+        "type": "varchar(500)",
         "null": "NO",
         "key": "",
         "default": null,
@@ -9845,6 +9855,7 @@
     "lh_abstract_stats": "CREATE TABLE `lh_abstract_stats` (\n  `id` bigint(20) NOT NULL AUTO_INCREMENT,\n  `type` int(11) NOT NULL,\n  `lupdate` bigint(20) NOT NULL,\n  `object_id` bigint(20) NOT NULL,\n  `stats` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL,\n  PRIMARY KEY (`id`),\n  KEY `type_object_id` (`type`,`object_id`)\n) ENGINE=InnoDB CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;",
     "lh_chat_voice_video" : "CREATE TABLE IF NOT EXISTS `lh_chat_voice_video` (`id` bigint(20) NOT NULL AUTO_INCREMENT,`chat_id` bigint(20) NOT NULL,`user_id` bigint(20) NOT NULL,`op_status` tinyint(4) NOT NULL,`vi_status` tinyint(4) NOT NULL,`voice` tinyint(4) NOT NULL, `video` tinyint(4) NOT NULL,`screen_share` tinyint(4) NOT NULL,`status` tinyint(4) NOT NULL,`ctime` int(11) NOT NULL, `token` varchar(200) NOT NULL, PRIMARY KEY (`id`), KEY `chat_id` (`chat_id`) ) ENGINE=InnoDB CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;",
     "lh_incoming_webhook" : "CREATE TABLE `lh_incoming_webhook` (  `id` int(11) NOT NULL AUTO_INCREMENT,  `name` varchar(50) NOT NULL, `dep_id` int(11) NOT NULL, `identifier` varchar(50) NOT NULL, `scope` varchar(50) NOT NULL, `disabled` tinyint(1) NOT NULL, `configuration` longtext NOT NULL, PRIMARY KEY (`id`),  KEY `identifier` (`identifier`)) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;",
-    "lh_chat_incoming" : "CREATE TABLE `lh_chat_incoming` (  `id` bigint(20) NOT NULL AUTO_INCREMENT, `chat_id` bigint(20) NOT NULL, `utime` bigint(20) NOT NULL, `incoming_id` int(11) NOT NULL, `payload` longtext NOT NULL, `chat_external_id` varchar(50) NOT NULL, PRIMARY KEY (`id`), KEY `chat_id` (`chat_id`),  KEY `incoming_ext_id` (`incoming_id`,`chat_external_id`)) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;"
+    "lh_chat_incoming" : "CREATE TABLE `lh_chat_incoming` (  `id` bigint(20) NOT NULL AUTO_INCREMENT, `chat_id` bigint(20) NOT NULL, `utime` bigint(20) NOT NULL, `incoming_id` int(11) NOT NULL, `payload` longtext NOT NULL, `chat_external_id` varchar(50) NOT NULL, PRIMARY KEY (`id`), KEY `chat_id` (`chat_id`),  KEY `incoming_ext_id` (`incoming_id`,`chat_external_id`)) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;",
+    "lh_canned_msg_dep" : "CREATE TABLE `lh_canned_msg_dep` (`id` bigint(20) NOT NULL AUTO_INCREMENT,`canned_id` int(11) NOT NULL,`dep_id` int(11) NOT NULL,PRIMARY KEY (`id`), KEY `canned_id` (`canned_id`),KEY `dep_id` (`dep_id`)) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;"
   }
 }
diff --git a/lhc_web/doc/update_db/update_246.sql b/lhc_web/doc/update_db/update_246.sql
new file mode 100644
index 0000000000..a78b55b771
--- /dev/null
+++ b/lhc_web/doc/update_db/update_246.sql
@@ -0,0 +1,14 @@
+CREATE TABLE `lh_canned_msg_dep` (
+                                     `id` bigint(20) NOT NULL AUTO_INCREMENT,
+                                     `canned_id` int(11) NOT NULL,
+                                     `dep_id` int(11) NOT NULL,
+                                     PRIMARY KEY (`id`),
+                                     KEY `canned_id` (`canned_id`),
+                                     KEY `dep_id` (`dep_id`)
+) ENGINE=InnoDB AUTO_INCREMENT=0 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;
+
+ALTER TABLE `lh_users`
+    CHANGE `username` `username` varchar(80) COLLATE 'utf8mb4_unicode_ci' NOT NULL AFTER `id`,
+    COMMENT='';
+
+ALTER TABLE `lh_users` CHANGE `departments_ids` `departments_ids` varchar(500) NOT NULL;
\ No newline at end of file
diff --git a/lhc_web/lib/core/lhchat/lhchatadminvalidatorhelper.php b/lhc_web/lib/core/lhchat/lhchatadminvalidatorhelper.php
index c0e842f64e..f4e2492dde 100644
--- a/lhc_web/lib/core/lhchat/lhchatadminvalidatorhelper.php
+++ b/lhc_web/lib/core/lhchat/lhchatadminvalidatorhelper.php
@@ -30,7 +30,7 @@ public static function validateCannedMessage(erLhcoreClassModelCannedMsg & $cann
                 ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 0)
             ),
             'DepartmentID' => new ezcInputFormDefinitionElement(
-                ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 1)
+                ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 1),FILTER_REQUIRE_ARRAY
             ),
             'AutoSend' => new ezcInputFormDefinitionElement(
                 ezcInputFormDefinitionElement::OPTIONAL, 'boolean'
@@ -117,7 +117,38 @@ public static function validateCannedMessage(erLhcoreClassModelCannedMsg & $cann
             $Errors[] =  erTranslationClassLhTranslation::getInstance()->getTranslation('chat/cannedmsg','Canned message tags should not contain # character');
         }
 
-        if ( $form->hasValidData( 'DepartmentID' )  ) {
+
+        if ( !$form->hasValidData( 'DepartmentID' )  ) {
+
+            $response = erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.validate_canned_msg_user_departments',array('canned_msg' => & $cannedMessage, 'errors' => & $Errors));
+
+            // Perhaps extension did some internal validation and we don't need anymore validate internaly
+            if ($response === false) {
+                $cannedMessage->department_id = 0;
+            }
+
+            if ($userDepartments !== true) {
+                if ($cannedMessage->department_id == 0 && !erLhcoreClassUser::instance()->hasAccessTo('lhcannedmsg','see_global')) {
+                    $Errors[] =  erTranslationClassLhTranslation::getInstance()->getTranslation('chat/cannedmsg','Please choose a department!');
+                }
+            }
+
+        } else {
+            $cannedMessage->department_ids = $form->DepartmentID;
+
+            // -1 means, individual per department
+            $cannedMessage->department_id = -1;
+
+            if ($userDepartments !== true) {
+                if (($cannedMessage->department_id == 0 && !erLhcoreClassUser::instance()->hasAccessTo('lhcannedmsg','see_global')) || !in_array($cannedMessage->department_id, $userDepartments)) {
+                    $Errors[] =  erTranslationClassLhTranslation::getInstance()->getTranslation('chat/cannedmsg','Please choose a department!');
+                }
+            }
+        }
+
+
+
+        /*if ( $form->hasValidData( 'DepartmentID' )  ) {
             $cannedMessage->department_id = $form->DepartmentID;
 
             if ($userDepartments !== true) {
@@ -139,7 +170,7 @@ public static function validateCannedMessage(erLhcoreClassModelCannedMsg & $cann
                     $Errors[] =  erTranslationClassLhTranslation::getInstance()->getTranslation('chat/cannedmsg','Please choose a department!');
                 }
             }
-        }
+        }*/
         
         return $Errors;
     }
diff --git a/lhc_web/lib/core/lhchat/lhchatexport.php b/lhc_web/lib/core/lhchat/lhchatexport.php
index f21406b673..6efc42ca18 100644
--- a/lhc_web/lib/core/lhchat/lhchatexport.php
+++ b/lhc_web/lib/core/lhchat/lhchatexport.php
@@ -25,6 +25,7 @@ public static function exportCannedMessages($messages) {
         foreach ($messages as $message) {
             $values = $message->getState();
             $values['tags_plain'] = $message->tags_plain;
+            $values['department_ids_front'] = implode(',',$message->department_ids_front);
             if ($counter == 0) {
                 fputcsv($fp, array_keys($values));
             }
diff --git a/lhc_web/lib/core/lhcore/lhupdate.php b/lhc_web/lib/core/lhcore/lhupdate.php
index 596b2533ab..52dc3bece9 100644
--- a/lhc_web/lib/core/lhcore/lhupdate.php
+++ b/lhc_web/lib/core/lhcore/lhupdate.php
@@ -2,8 +2,8 @@
 
 class erLhcoreClassUpdate
 {
-	const DB_VERSION = 245;
-	const LHC_RELEASE = 373;
+	const DB_VERSION = 246;
+	const LHC_RELEASE = 374;
 
 	public static function doTablesUpdate($definition){
 		$updateInformation = self::getTablesStatus($definition);
diff --git a/lhc_web/lib/models/lhchat/erlhcoreclassmodelcannedmsg.php b/lhc_web/lib/models/lhchat/erlhcoreclassmodelcannedmsg.php
index 45775411b0..eed26876ff 100644
--- a/lhc_web/lib/models/lhchat/erlhcoreclassmodelcannedmsg.php
+++ b/lhc_web/lib/models/lhchat/erlhcoreclassmodelcannedmsg.php
@@ -11,7 +11,7 @@ class erLhcoreClassModelCannedMsg
     public static $dbSessionHandler = 'erLhcoreClassChat::getSession';
     
     public static $dbSortOrder = 'DESC';
-    
+
     public function getState()
     {
         return array(
@@ -61,7 +61,17 @@ public function __get($var)
                     }
                 }
                 return $this->department;
-                break;
+
+            case 'department_ids_front':
+                $this->department_ids_front = [];
+                if ($this->id > 0) {
+                    $db = ezcDbInstance::get();
+                    $stmt = $db->prepare("SELECT `dep_id` FROM `lh_canned_msg_dep` WHERE `canned_id` = " . $this->id);
+                    $stmt->execute();
+                    $this->department_ids_front = $stmt->fetchAll(PDO::FETCH_COLUMN);
+                }
+                return $this->department_ids_front;
+
                 
             case 'msg_to_user':
                     $this->msg_to_user = str_replace(array_keys($this->replaceData), array_values($this->replaceData), $this->msg);
@@ -134,6 +144,19 @@ public function afterSave()
             $this->updateThis(array('update' => array('unique_id')));
         }
 
+        $db = ezcDbInstance::get();
+        $stmt = $db->prepare('DELETE FROM `lh_canned_msg_dep` WHERE `canned_id` = :canned_id');
+        $stmt->bindValue(':canned_id', $this->id,PDO::PARAM_INT);
+        $stmt->execute();
+
+        if (isset($this->department_ids) && !empty($this->department_ids)) {
+           $values = [];
+           foreach ($this->department_ids as $department_id) {
+               $values[] = "(" . $this->id . "," . $department_id . ")";
+           }
+           $db->query('INSERT INTO `lh_canned_msg_dep` (`canned_id`,`dep_id`) VALUES ' . implode(',',$values));
+        }
+
         $tagLinks = erLhcoreClassModelCannedMsgTagLink::getList(array('filter' => array('canned_id' => $this->id)));
                 
         $tagsArray = array();
@@ -209,7 +232,12 @@ public function afterRemove()
                     $tag->removeThis();
                 }
             }
-        }        
+        }
+
+        $db = ezcDbInstance::get();
+        $stmt = $db->prepare('DELETE FROM `lh_canned_msg_dep` WHERE `canned_id` = :canned_id');
+        $stmt->bindValue(':canned_id', $this->id,PDO::PARAM_INT);
+        $stmt->execute();
     }
     
     public function setReplaceData($replaceData)
@@ -237,7 +265,18 @@ public static function getCannedMessages($department_id, $user_id, $paramsFilter
         
         if ($response === false) {
 	        // Extension did not changed any filters, use default        
-	        $filter[] = $q->expr->lOr($q->expr->eq('department_id', $q->bindValue($department_id)), $q->expr->lAnd($q->expr->eq('department_id', $q->bindValue(0)), $q->expr->eq('user_id', $q->bindValue(0))), $q->expr->eq('user_id', $q->bindValue($user_id)));
+	        $filter[] = $q->expr->lOr(
+                $q->expr->lAnd(
+                    $q->expr->eq('department_id', $q->bindValue(0)),
+                    $q->expr->eq('user_id', $q->bindValue(0))
+                ),
+                $q->expr->lAnd( // Support old settings
+                    $q->expr->eq('department_id', $q->bindValue($department_id)),
+                    $q->expr->eq('user_id', $q->bindValue(0))
+                ),
+                $q->expr->eq('user_id', $q->bindValue($user_id)),
+                'id IN (SELECT canned_id FROM lh_canned_msg_dep WHERE dep_id = ' . (int)$department_id . ')'
+            );
 	
 	        if (isset($paramsFilter['q']) && $paramsFilter['q'] != '') {
 	            $filter[] = $q->expr->lOr(
@@ -249,7 +288,7 @@ public static function getCannedMessages($department_id, $user_id, $paramsFilter
 	        if (isset($paramsFilter['id']) && !empty($paramsFilter['id'])) {
 	            $filter[] = $q->expr->in('id', $paramsFilter['id']);
 	        }
-	        
+
 	        $q->where($filter);
 	       
 	        $q->limit(5000, 0);
@@ -345,6 +384,7 @@ public function setMessageByChatLocale($locale) {
     public $position = 0;
     public $delay = 0;
     public $department_id = 0;
+    public $department_ids = [];
     public $user_id = 0;
     public $auto_send = 0;
     public $attr_int_1 = 0;
diff --git a/lhc_web/modules/lhcannedmsg/import.php b/lhc_web/modules/lhcannedmsg/import.php
index 8beb6298ed..25491fcf0c 100644
--- a/lhc_web/modules/lhcannedmsg/import.php
+++ b/lhc_web/modules/lhcannedmsg/import.php
@@ -39,6 +39,7 @@
 
         $canned = array_keys((new erLhcoreClassModelCannedMsg())->getState());
         $canned[] = 'tags_plain';
+        $canned[] = 'department_ids_front';
 
         $stats = array(
             'updated' => 0,
@@ -68,6 +69,11 @@
                     $stats['updated']++;
                 }
 
+                // Set departments
+                if (isset($item['department_ids_front']) && !empty($item['department_ids_front'])) {
+                    $cannedMessage->department_ids = explode(',', $item['department_ids_front']);
+                }
+
                 unset($item['id']);
 
                 $cannedMessage->setState($item);
diff --git a/lhc_web/modules/lhchat/cannedmsgedit.php b/lhc_web/modules/lhchat/cannedmsgedit.php
index 04982a0350..235cf006cb 100644
--- a/lhc_web/modules/lhchat/cannedmsgedit.php
+++ b/lhc_web/modules/lhchat/cannedmsgedit.php
@@ -22,7 +22,7 @@
 
 if (isset($_POST['Update_action']) || isset($_POST['Save_action'])  )
 {
-    $previousState = $Msg->getState();
+   $previousState = $Msg->getState();
 
    $Errors = erLhcoreClassAdminChatValidatorHelper::validateCannedMessage($Msg, $userDepartments);
    
diff --git a/lhc_web/modules/lhinstall/install.php b/lhc_web/modules/lhinstall/install.php
index 3003f6322c..b2a1ba0e96 100644
--- a/lhc_web/modules/lhinstall/install.php
+++ b/lhc_web/modules/lhinstall/install.php
@@ -1260,7 +1260,7 @@
         	   	  KEY `unique_id` (`unique_id`)
                 ) ENGINE=InnoDB CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;");
 
-                    $db->query("CREATE TABLE IF NOT EXISTS `lh_chat_online_user_footprint` (
+                $db->query("CREATE TABLE IF NOT EXISTS `lh_chat_online_user_footprint` (
 				  `id` int(11) NOT NULL AUTO_INCREMENT,
 				  `chat_id` int(11) NOT NULL,
 				  `online_user_id` int(11) NOT NULL,
@@ -1271,7 +1271,16 @@
 				  KEY `online_user_id` (`online_user_id`)
 				) ENGINE=InnoDB CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;");
 
-                    $db->query("CREATE TABLE `lh_abstract_proactive_chat_event` (
+                $db->query("CREATE TABLE `lh_canned_msg_dep` (
+                                 `id` bigint(20) NOT NULL AUTO_INCREMENT,
+                                 `canned_id` int(11) NOT NULL,
+                                 `dep_id` int(11) NOT NULL,
+                                 PRIMARY KEY (`id`),
+                                 KEY `canned_id` (`canned_id`),
+                                 KEY `dep_id` (`dep_id`)
+                            ) ENGINE=InnoDB CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;");
+
+                 $db->query("CREATE TABLE `lh_abstract_proactive_chat_event` (
         	       `id` int(11) NOT NULL AUTO_INCREMENT,
         	       `vid_id` int(11) NOT NULL,
         	       `ev_id` int(11) NOT NULL,
@@ -1869,7 +1878,7 @@
                     // Users
                     $db->query("CREATE TABLE IF NOT EXISTS `lh_users` (
                   `id` int(11) NOT NULL AUTO_INCREMENT,
-                  `username` varchar(40) NOT NULL,
+                  `username` varchar(80) NOT NULL,
                   `password` varchar(200) NOT NULL,
                   `email` varchar(100) NOT NULL,
                   `time_zone` varchar(100) NOT NULL,
@@ -1878,7 +1887,7 @@
                   `filepath` varchar(200) NOT NULL,
                   `filename` varchar(200) NOT NULL,
                   `job_title` varchar(100) NOT NULL,
-                  `departments_ids` varchar(100) NOT NULL,
+                  `departments_ids` varchar(500) NOT NULL,
                   `chat_nickname` varchar(100) NOT NULL,
                   `xmpp_username` varchar(200) NOT NULL,
                   `session_id` varchar(40) NOT NULL,