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UG FAQ is too short and not informative #10

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Linxcathyyy opened this issue Nov 12, 2021 · 1 comment
Open

UG FAQ is too short and not informative #10

Linxcathyyy opened this issue Nov 12, 2021 · 1 comment

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@Linxcathyyy
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Linxcathyyy commented Nov 12, 2021

Screenshot 2021-11-12 at 5.22.41 PM.png

FAQ section seems too short and not informative.

@nus-pe-bot
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nus-pe-bot commented Nov 16, 2021

Team's Response

FAQs are often built from customers' responses, and our application is in the early stage.
You are welcome to ask us questions if you find the UG unclear so that we can add them to the FAQ.

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  • I disagree

Reason for disagreement: Hi, this should not be the excuse for not writing the FAQ. Even as a new product, it is important to provide useful information for the users so that the users can clarify the frequently asked questions easily, and it also helps to reduce the time your employees need to answer simple questions. With a one-liner FAQ, as a user, I don't find it useful and informative at all. Hence, this should be a documentation bug with low severity as it happens in rare situations and causes a minor inconvenience only.


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