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Downloads are slow and sometimes just stop #463

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Pagong27Gaming opened this issue Mar 2, 2023 · 9 comments
Open

Downloads are slow and sometimes just stop #463

Pagong27Gaming opened this issue Mar 2, 2023 · 9 comments
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Area: Infrastructure Related to server stuff outside gunicorn, especially ATS Priority: High Status: In Progress

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@Pagong27Gaming
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I am trying to download Naval Artillery System from SpaceDock. Although my internet has a blazingly fast download speed of 380 Mbps, which is 47 megabytes per second. However, whenever I download any KSP mod from this site, I instead get an abysmal download speed of 15-80 kB/s.

What's the root cause of this site's download speeds being incredibly slow?

@V1TA5
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V1TA5 commented Mar 2, 2023

image
Seems like its not an universal issue.
If you want to you can hop on DIscord: https://discord.com/channels/603643254759489555/763685596556165121 or Matrix: https://matrix.to/#/#spacedock-dev:52k.de so we can look at your problem.

@Pagong27Gaming
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Is SpaceDock hosted on a single server only? If so, that's going to be bad news for people whose computers are positioned thousands of kilometers away from that server.

@V1TA5
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V1TA5 commented Mar 2, 2023

It was differently back when there was sponsoring. Speed shouldnt be impaced by distance only latency.
Its located in Helsinki.

@HebaruSan
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HebaruSan commented Aug 3, 2023

I recently got upgraded to 300 Mbps 🎉 and I'm seeing downloads alternate between 102 KB/s and 0 B/s:

image

image

... and it just stopped partway through (36%):

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This should be going to the traffic server's cache, without any Python involved. Maybe SpaceDock's network pipe is near maximum capacity? Or is it possible for the cache to thrash?

@HebaruSan HebaruSan added Priority: High Area: Infrastructure Related to server stuff outside gunicorn, especially ATS labels Aug 3, 2023
@V1TA5
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V1TA5 commented Aug 3, 2023

odd
it does have 1gbit/s and that is never used.
In its hey days it was 300mbit/s average.

@HebaruSan HebaruSan changed the title download speed issue Downloads are slow and sometimes just stop Aug 3, 2023
@HebaruSan HebaruSan pinned this issue Aug 3, 2023
@HebaruSan
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@V1TA5 if this still isn't happening for you, let me know if there are any checks or commands that you'd like me to try.

@OLSSSA
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OLSSSA commented May 5, 2024

@V1TA5 I have the same issue and keep getting unexcepted EOF

@V1TA5
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V1TA5 commented May 10, 2024

Is that still an issue? Might be if Downloads are not in the rev proxy cache.
See if it happes for top mods too.

@OLSSSA
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OLSSSA commented May 20, 2024

yea.......Thats odd,especally Spacedock.info used to be fast in china mainland.

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Area: Infrastructure Related to server stuff outside gunicorn, especially ATS Priority: High Status: In Progress
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