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[BUG] - Cannot install Tempo 3.9.0 APK on a Samsung J6 (Android 10) phone #318

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benoit-smith opened this issue Dec 31, 2024 · 12 comments

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@benoit-smith
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Describe the bug

The aforementioned phone fails to install the Tempo 3.9.0 APK file dowloaded from the GitHub repo.

Expected behavior

App installed.

To Reproduce

  1. Uninstall any previous versions of Tempo from the phone.
  2. Download the Tempo 3.9.0 APK file from the GitHub repo.
  3. Click on it to install.
  4. See the message "App not installed".

Environment

  • Android device: Samsung J6
  • Android OS version: 10
  • App version: 3.9.0
  • Other relevant details: [e.g., specific network conditions, external dependencies]

Logs or Screenshots

Additional context

@CappielloAntonio
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Owner

Hi, can you try again by downloading the new apk (same location)?
I didn't increase the version number, but it should work now

@benoit-smith
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Author

Thank you. I'm afraid it doesn't seem to fix the issue.
Could this be linked to the previously installed version (3.8.1) from F-Droid?

@somehuman60
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Same here. Can't update 3.8.1 to 3.9 on two of my phones. Use Obtanium to install update and the version number stay the same.

@Douloureux
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Douloureux commented Dec 31, 2024

Did the key used to sign the APK change?

@vurtomatic
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vurtomatic commented Jan 1, 2025

Same here. Can't update 3.8.1 to 3.9 on two of my phones. Use Obtanium to install update and the version number stay the same.

I had the same issue with Obtanium and the apk downloaded from the release page.

@CappielloAntonio

App not installed as package conflicts with an existing package

@CappielloAntonio
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Owner

Could you test this new release?
app-tempo-release.zip

@vurtomatic
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Could you test this new release? app-tempo-release.zip

Still the same error unfortunately. This time the phone came up with a security warning (Play Store protection warning).

I selected "install anyway" and got the error again. Odd, I don't recall having update issue before.

@codenamek83
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codenamek83 commented Jan 2, 2025

I'm experiencing the same issue when trying to upgrade the app from version 3.8.1 to 3.9 on my Samsung A52. It shows the error: 'App not installed as package conflicts with an existing package.'

@Douloureux
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Douloureux commented Jan 2, 2025

I compared the signatures for the v3.8.1 and v3.9 APKs using AppVerifier, and they both return different values.

For v3.8.1, it returns F1:D2:D1:07:59:AB:15:22:31:21:63:A5:65:CD:E1:7F:CA:C3:2C:93:59:9D:20:76:4C:70:99:35:9D:53:A9:EF
For v3.9.0, it returns 8E:52:6B:64:42:C1:7E:4A:D9:CB:36:54:C7:A1:FC:E3:24:5B:0C:BD:22:D9:A4:01:5C:E9:23:CE:6B:83:0E:24

Android will refuse to update an app if the APK is signed with a different key. To verify this, I checked the value for v3.6.0 and it returns the same value as v3.8.1, F1:D2:D1:07:59:AB:15:22:31:21:63:A5:65:CD:E1:7F:CA:C3:2C:93:59:9D:20:76:4C:70:99:35:9D:53:A9:EF.

Something about the signing key has changed for v3.9.0, could you please check this?

A workaround for this would be to uninstall the app, and install it again with the latest APK.

@mrg358
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mrg358 commented Jan 4, 2025

Samsung user. Uninstalling v3.8.1 and fresh installation of v3.9.0 doesn't resolve the issue. opening apk fails with "invalid package" notice.

@wizzard-uu
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Pixel user, same error as reported above.

@Szeraax
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Szeraax commented Jan 10, 2025

Looking to install tempo for the 1st time. Can't install 3.9. I'm running Samsung A13 on Android v13. Not sure if I have 64bit or 32bit OS.

My guess is that either my phone is 32 bit and this app requires 64 bit (less likely) or my employer MDM doesn't allow sideloading of APKs and I'll have to wait for this apk to be available on fdroid.

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