Unable to login to container registry shazdevops

[AjithRavindranathan]

Describe the bug
Unable to login to our azure container registry, shazdevops.azurecr.io, via the azure cli. Using the azure cli version 2.60 on Linux

{
  "azure-cli": "2.60.0",
  "azure-cli-core": "2.60.0",
  "azure-cli-telemetry": "1.1.0",
  "extensions": {}
}

To Reproduce
Steps to reproduce the behavior:

1. Run the command az acr login -n shazdevops to login

Could not connect to the registry login server 'shazdevops.azurecr.io'. Please verify that the registry exists and the URL 'https://shazdevops.azurecr.io/v2/' is reachable from your environment.
Try running 'az acr check-health -n shazdevops --yes' to diagnose this issue.

The error happens after a long delay around 2 minutes
2. Run the command az acr check-health -n shazdevops --yes throws the following output

Docker daemon status: available
Docker version: 'Docker version 26.1.3, build 8e96db1c32, platform linux/amd64'
Docker pull of 'mcr.microsoft.com/mcr/hello-world:latest' : OK
Azure CLI version: 2.60.0
DNS lookup to shazdevops.azurecr.io at IP 20.62.128.0 : OK
2024-05-20 12:10:31.757626 An error occurred: CONNECTIVITY_CHALLENGE_ERROR
Registry 'shazdevops.azurecr.io' did not issue a challenge.

Please refer to https://aka.ms/acr/errors#connectivity_challenge_error for more information.

Expected behavior
The login must succeed with "Login Succeeded" message

Screenshots
CLI

Azure Portal

Any relevant environment information

• OS: Ubuntu Linux, Arch Linux
• Azure CLI: 2.60.0
• Docker version: 'Docker version 26.1.3, build 8e96db1c32, platform linux/amd64'
• Datetime (UTC) when the issue occurred: Noticing at 11:52 am UTC, Monday 20th May 2024
• Registry and image names: shazdevops.azurecr.io

Additional context

If any information is a concern to post here, you can create a support ticket or send an email to [email protected].

[MADHUPRASADGAARU]

i got same issue have you got solution sir

[rdockterjr]

I'm having the same issue using az cli version 2.60 on Ubuntu. In my case I'm using a managed identity from within a VM. The login command succeeds e.g.:
az login --identity --username $manID

But the subsequent call to login fails:
az acr login --name xxxx

Any update or solution would be appreciated.

[johnsonshi]

Hi @AjithRavindranathan, @rdockterjr, and @MADHUPRASADGAARU, please open a support ticket if the problem still persists. Azure support team will help collect the registry detail to troubleshoot.

Opening a Support Ticket