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The Online Appointment Scheduling System can be implemented in hospitals, clinics, dispensaries, etc. The System has the potential to increase the accessibility of a general practice, by offering the patients an opportunity to schedule a doctor’s appointment fast and easily.
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In the current urban areas, where internet access is far higher, the number of potential consumers provides untapped opportunity for healthcare providers to facilitate and expand the span of primaryhealthcare.
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Compared with traditional appointment methods, online appointment scheduling is more patient-centered and has many advantages due to improved access.
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The impact of Online Appointment Scheduling System will improve the healthcare sector as it would eliminate the loopholes in current system and provide features like reduced no-show rate, decreased staff labour, reduced queue waiting time, and improved patient satisfaction.