[ECP-9589]Installment Feature Not Working with Saved Credit Cards in Magento 2.4.6-p5

[JoaoDias2025]

Describe the bug
When using the Adyen module in Magento 2.4.6-p5 to complete a payment with an already saved credit card, the installment feature does not work as expected. The user can select the installment options during checkout, but even if, for example, 5 installments are chosen, the payment is finalized as a single installment (1x).

This issue does not occur when the user manually enters the credit card details during checkout. It only happens when using a saved card, where the card information is preloaded, and the installment options are then presented.

To Reproduce
Steps to reproduce the behavior:

Save a credit card during checkout for future use.
Go to the checkout page and select the saved card for payment.
Choose an installment option (e.g., 5 installments).
Complete the order.
Verify that the order is processed as a single installment instead of the selected option.
Expected behavior
When selecting an installment option during checkout with a saved credit card, the payment should be processed with the chosen number of installments.

Magento version
2.4.6-p5

Plugin version
9.8

OS: [e.g., Ubuntu]
Browser: [e.g., Chrome]

Additional context
This issue seems to occur specifically with saved cards, where the card information is preloaded during checkout, and the installment feature is presented for selection. It does not happen when manually entering the card details during checkout.

[khushboo-singhvi]

Hello @JoaoDias2025,

Thank you for reporting this issue. I've tested the given scenario and I was able to reproduce the error. We've created an internal investigation ticket to revisit the installments in the Plugin for Saved Payment Methods.

We will provide an update as soon as we have more information.

Thank you for your patience.

Best Regards,
Khushboo

[JoaoDias2025]

Good morning.
Thank you for your feedback.
Is there any forecast for when this error will be corrected?

[candemiralp]

Hello @JoaoDias2025,

As we are getting more reports about this issue, we have prioritised this Github issue and will start working on it next week.

Best Regards,
Can

[JoaoDias2025]

Thank you for your feedback.
We are waiting for the correction to be applied to our system.